You may opt out at any time by replying "STOP" in SMS Messages and clicking the unsubscribe link in emails.
TERMS OF SERVICE
1. Who We Are
This website and the related services are operated by Eric Cole also referred to in these Terms as we, us, and our.
We support businesses with CRM and AI related services and may also send messages regarding appointments, support, service updates, and promotional notifications where permitted by law.
Contact details
ErIc Cole Email: [email protected] Phone: +44 7480 666478 Website: https://www.EasyWaySuccess.com Registered office: The Annex, 143 - 145 Stanwell Road, Ashford, Middlesex, England, TW15 3QN, United Kingdom.
2. Acceptance of These Terms
By using this website or purchasing, accessing, registering for, or subscribing to any of our services, you confirm that you accept these Terms.
If you are using this website or services on behalf of a business or other organisation, you confirm that you have authority to bind that organisation to these Terms.
3. Eligibility
You must be at least 18 years old to use our services, create an account, purchase services, or participate in any member or affiliate programme.
You agree to comply with all laws and regulations that apply to you in the place where you live or operate.
4. Our Services
We may offer digital services, CRM support, AI related support, memberships, education, tools, communication services, booking services, affiliate or referral features, and other related business services.
We may change, update, suspend, or discontinue any part of the website or services at any time, with or without notice, where reasonably necessary for business, security, legal, or technical reasons.
5. Account Registration and Accuracy
To access certain parts of our website or services, you may need to register and create an account.
You agree that:
the information you provide will be accurate and complete
you will keep your contact details up to date
you will keep your login details confidential
you are responsible for activity that occurs under your account unless caused by our fault
We may suspend or terminate accounts that contain false information, are being misused, or are being used in breach of these Terms.
6. Orders, Payments, Billing, and Refunds
By placing an order, you agree to pay all fees and charges shown at the time of purchase.
Unless otherwise stated in writing, payments are due in full at the time of purchase.
Where services are provided on a subscription or recurring basis, you authorise us to charge the applicable recurring fees until cancelled.
Unless required by applicable law, or unless we expressly state otherwise in writing, fees are non refundable once access to the service has been granted, digital content has been delivered, or work has begun.
Nothing in these Terms excludes any refund, cancellation, withdrawal, or similar rights that you may have under mandatory consumer protection law.
7. Cancellations
If you have a self cancellation feature in the members area, cancellation through that feature takes effect immediately unless the page states otherwise.
If you request cancellation through our support system or contact form, we will normally process it within 2 business days, Monday to Friday, excluding public holidays.
Cancellation stops future recurring charges only. It does not automatically create a refund for past charges unless required by law or agreed by us in writing.
8. Email and SMS Communications
By providing your contact details and opting in where required, you agree that we may send you service related emails and SMS messages, including messages about appointments, account activity, support, updates, reminders, and, where permitted by law, promotional content.
You can unsubscribe from marketing emails by clicking the unsubscribe link in the email.
You can cancel SMS messages at any time by replying STOP. After you send STOP, we will send one final message to confirm your opt out. After that, you should no longer receive marketing SMS messages from us unless you opt in again.
If you need help with our messaging programme, reply HELP or contact us at [email protected] or +44 7480 666478.
Message frequency varies. Message and data rates may apply depending on your mobile plan. Mobile carriers are not liable for delayed or undelivered messages.
9. Affiliate and Referral Terms
If we offer an affiliate, partner, or referral programme, additional terms may apply.
If you participate in such a programme, you agree that:
you will provide accurate tax and payment information where required
you will not make false, misleading, unlawful, or non compliant claims about us or our services
you will not spam, harass, or use deceptive lead generation practices
you will not cross recruit our members into unrelated programmes in a way that harms our business or users
you will not use bots, scraping, fake accounts, or automated abuse to promote or exploit our services
Where legally required, we may collect and process tax related information for reporting, verification, and payment administration.
10. Acceptable Use
You must not use our website or services:
for unlawful purposes
to send spam or unsolicited marketing in breach of applicable law
to upload or distribute malware, harmful code, or destructive content
to scrape, harvest, reverse engineer, or interfere with the website or services
to post, transmit, or promote unlawful, infringing, defamatory, abusive, hateful, violent, pornographic, fraudulent, or otherwise objectionable material
to upload or distribute pirated content, hacking tools, unlawful software, bot software, address harvesting tools, or illegal materials
to harass, threaten, or impersonate any person
in a way that could damage our systems, users, reputation, or brand
We may investigate suspected misuse and may suspend or terminate access where reasonably necessary.
11. Intellectual Property
All intellectual property rights in our website, branding, content, materials, software, design, text, graphics, logos, training materials, and services belong to us or our licensors unless stated otherwise.
You may not copy, reproduce, republish, sell, license, modify, distribute, or exploit any part of our materials without our prior written permission, except as allowed by law.
12. Third Party Services and Content
Our website or services may include links to third party websites, payment processors, CRM systems, social media content, videos, tools, or other services.
We do not control third party sites or services and are not responsible for their content, availability, or privacy practices. Your use of any third party service is at your own risk and subject to that third party’s own terms and policies.
13. No Earnings or Results Guarantee
We do not guarantee any particular financial result, business result, level of performance, or outcome from using our website or services.
Any examples, case studies, testimonials, statements, or illustrations are provided for general information only and should not be taken as a promise or guarantee of future results.
Your results will depend on many factors, including your own actions, business model, market conditions, and other circumstances outside our control.
14. Service Availability
Our website and services are provided on an as is and as available basis.
We do not guarantee that the website or services will always be uninterrupted, error free, secure, or available at all times.
We may carry out maintenance, updates, or emergency work which may affect availability.
15. Disclaimer
To the fullest extent permitted by law, we disclaim all warranties, representations, and conditions, whether express, implied, or statutory, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, and non infringement.
Nothing in these Terms limits any rights that cannot lawfully be limited under applicable law.
16. Limitation of Liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, punitive, exemplary, or consequential loss or damage, including loss of profits, business, contracts, revenue, opportunity, goodwill, data, or anticipated savings.
Our total liability arising out of or in connection with the website or services will not exceed the total amount paid by you to us for the specific service giving rise to the claim in the 12 months before the event giving rise to the liability.
Nothing in these Terms excludes or limits liability for:
death or personal injury caused by negligence
fraud or fraudulent misrepresentation
any other liability that cannot lawfully be excluded or limited
17. Indemnity
You agree to indemnify and hold harmless Eric Cole, his companies, directors, officers, employees, contractors, and agents from and against claims, losses, liabilities, costs, and expenses arising out of or connected with your misuse of the website or services, your breach of these Terms, or your violation of applicable law, except to the extent caused by our own negligence, fraud, or wilful misconduct.
18. Suspension and Termination
We may suspend, restrict, or terminate your access to the website or services immediately if we reasonably believe that:
you have breached these Terms
you are using the service unlawfully
your use creates risk to us, our users, or third parties
we are required to do so for legal, regulatory, or security reasons
Termination does not affect any rights or obligations that accrued before termination.
19. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised Last updated date.
By continuing to use the website or services after the updated Terms take effect, you agree to the revised Terms.
20. Governing Law
These Terms are governed by the laws of England and Wales, except where mandatory consumer or privacy laws in another jurisdiction apply and cannot be excluded.
You and we agree that the courts of England and Wales shall have jurisdiction, unless applicable law requires otherwise.
21. Contact Us
If you have any questions about these Terms, please contact:
This Privacy Policy explains how Eric Cole collects, uses, stores, shares, and protects your personal data when you use our website, forms, booking pages, member area, services, emails, SMS communications, and related tools.
2. Who We Are
Eric Cole is the controller of your personal data for the purposes described in this Privacy Policy.
Contact details ERIC COLE Email: [email protected] Phone: +44 7480 666 478 Website: https://www.easywaysuccess.com Registered office: The Annex, 143 - 145 Stanwell Road, Ashford, Middlesex, England, TW15 3QN, United Kingdom.
3. Personal Data We Collect
We may collect the following personal data:
Information you provide directly
name
email address
mobile number
postal address
billing address
company or business details
login and account details
enquiry details
booking details
order details
payment related information
marketing preferences
survey or form responses
Affiliate or partner information
If you become an affiliate, partner, or commission recipient, and where legally required, we may collect:
tax identification number
National Insurance number
EIN
SSN
VAT number
payment and reporting details
Information collected automatically
When you use our website, we may automatically collect:
IP address
browser type
device type
operating system
pages viewed
dates and times of access
referral source
cookie identifiers
website activity information
Information from third parties
We may receive personal data from:
payment providers
CRM and communications platforms
analytics providers
advertising and social media providers
referral partners
service providers
publicly available sources where lawful
4. How We Use Personal Data
We may use your personal data to:
provide and manage our services
create and maintain your account
process orders and payments
schedule and manage appointments
send service updates and support messages
respond to enquiries
administer memberships, affiliates, or partner arrangements
calculate and pay commissions
verify identity and prevent fraud
comply with accounting, tax, and legal obligations
improve our website, systems, and customer experience
send promotional communications where permitted by law
maintain records and protect our legal rights
5. Lawful Bases for Processing
Where UK data protection law applies, we rely on one or more of the following lawful bases:
performance of a contract
taking steps at your request before entering into a contract
compliance with a legal obligation
legitimate interests, where those interests are not overridden by your rights
consent, where consent is required or relied upon
Where we rely on consent, you may withdraw it at any time.
6. Email and SMS Marketing
We may send you service related messages and, where permitted by law, marketing communications by email or SMS.
You can unsubscribe from marketing emails by clicking the unsubscribe link in the message.
You can opt out of SMS messages by replying STOP.
For help, reply HELP or contact us at [email protected] or +44 7480 666478
We do not share mobile opt in data, SMS consent, or text messaging originator information with third parties or affiliates for their own marketing or promotional purposes.
We may share relevant contact data with service providers that help us operate messaging, hosting, support, analytics, payment processing, appointment systems, or related business functions, but only for legitimate business purposes and subject to appropriate safeguards.
7. Payments and Sensitive Information
Payments may be processed through third party payment processors.
We do not store full credit or debit card details on our own servers.
Where we collect tax identification information or similar sensitive financial identifiers, we use appropriate safeguards to protect that information.
8. Cookies and Similar Technologies
We use cookies and similar technologies to operate our website, remember preferences, improve performance, analyse traffic, and support marketing where enabled.
These technologies may include cookies, pixels, tags, scripts, embedded tools, local storage, and similar tracking methods.
You can manage certain cookie settings through your browser or any cookie controls we make available on the website. Some parts of the website may not function properly if certain technologies are disabled.
9. How We Share Personal Data
We may share personal data with:
payment processors
website hosts and technology providers
CRM, email, and SMS providers
analytics and software providers
customer support providers
professional advisers such as accountants and lawyers
regulators, courts, tax authorities, law enforcement, or other authorities where required by law
prospective buyers or successors in connection with a merger, sale, restructuring, or transfer of our business
We do not sell your personal data for money.
Where certain advertising, analytics, or similar tools are active, some U.S. state laws may treat related disclosures as a form of sale, sharing, or targeted advertising. Where applicable, you may exercise any available opt out rights.
10. International Transfers
Your personal data may be stored or processed in the United Kingdom, the United States, and other countries where our service providers operate.
Where required, we will use appropriate safeguards for international data transfers.
11. Data Retention
We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including legal, tax, accounting, reporting, and dispute resolution requirements.
Typical retention periods may include:
enquiry and lead data: up to 24 months from last meaningful contact
customer and service records: during the customer relationship and up to 7 years after it ends
payment, tax, and accounting records: up to 7 years or longer where required by law
marketing suppression and consent records: as long as reasonably necessary to maintain compliance and your preferences
affiliate and commission records: up to 7 years or longer where required by law
website analytics data: according to the settings of the relevant tool or as reasonably necessary for the stated purpose
We may retain information for longer where necessary to establish, exercise, or defend legal claims.
12. Your Privacy Rights
Depending on where you are located and which laws apply, you may have rights to:
request access to your personal data
request correction of inaccurate data
request deletion of your personal data
request restriction of processing
object to certain processing
request data portability
withdraw consent where processing is based on consent
opt out of certain disclosures or uses for targeted advertising, sale, sharing, or profiling where applicable
appeal certain privacy rights decisions where applicable under law
We may need to verify your identity before processing your request.
13. California and Other U.S. State Privacy Disclosures
Residents of certain U.S. states may have additional privacy rights under applicable law.
Depending on the law that applies, these may include the right to know what categories of personal information we collect, use, disclose, retain, sell, or share, the right to correct or delete certain information, the right to opt out of certain uses, and the right not to be discriminated against for exercising privacy rights.
We will honour applicable rights requests in accordance with the law that applies to the request.
14. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal data online from children under 13.
If you believe that a child has provided us with personal data, please contact us so that we can investigate and, where appropriate, delete the information.
15. Security
We use reasonable technical, administrative, and organisational measures designed to protect personal data against unauthorised access, misuse, loss, disclosure, alteration, and destruction.
However, no internet transmission or storage system can be guaranteed to be completely secure.
16. Third Party Links and Embedded Content
Our website may contain links to third party websites or embedded content such as videos, social media posts, widgets, and external tools.
Those third parties may collect information directly from you or from your device under their own privacy policies. We are not responsible for the content, security, or privacy practices of third parties.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Last updated date.
18. Complaints
If you have a privacy concern, please contact us first and we will try to resolve it.
If you are in the United Kingdom, you may also have the right to complain to the Information Commissioner’s Office.
19. Contact Us
If you have any questions or requests about this Privacy Policy, please contact: